Unlocking Savings and Employee Loyalty Through Cost-Sharing Waivers

Leveraging cost-sharing waivers strategically in an employer-sponsored health plan can drive better health outcomes and reduce overall plan costs while making it easier to hire and retain the best talent.  

Here’s a multi-faceted approach to maximize the value of these waivers: 

  1. Focus on Preventive Care
    • Encourage preventive screenings and vaccinations: Waive cost-sharing for preventive services like annual physicals, cancer screenings, and immunizations. This can help identify and address health issues early, avoiding more costly treatments later. 
    • Promote wellness programs: Integrate waivers for wellness initiatives such as smoking cessation, weight management, or mental health programs. 

 

  1. Target High-Value Services
    • Eliminate cost-sharing for chronic condition management: Conditions like diabetes, hypertension, and asthma drive significant costs. Waiving costs for medications, regular check-ups, and necessary tests for these conditions can improve adherence and reduce complications. 
    • Highlight high-value medications and therapies: Partner with PBMs to identify cost-effective medications and therapies and remove financial barriers to access them. 

 

  1. Direct Members to High-Quality Providers
    • Encourage use of Centers of Excellence (COEs): Waive cost-sharing for surgeries or treatments performed at COEs to ensure high-quality outcomes and reduce complications. 
    • Promote in-network utilization: Reduce or eliminate costs for services within a high-performance network to incentivize members to use preferred providers. 

 

  1. Incorporate Behavioral Health Benefits
    • Remove cost-sharing for mental health services: Offering no-cost therapy, counseling, and psychiatric care can address a critical need, especially given increasing demand for mental health support. 
    • Expand telehealth options: Waive costs for telehealth visits, making it more convenient for employees to seek mental and physical health care. 

 

  1. Leverage Data Analytics for Strategic Implementation
    • Analyze claims data: Identify high-cost areas where cost-sharing waivers can drive the most value, such as conditions with frequent ER visits or expensive procedures. 
    • Track outcomes: Measure the impact of waivers on employee health, utilization patterns, and overall plan costs to refine strategies over time. 

 

  1. Educate Employees
    • Communicate the value: Make sure employees understand the cost-sharing waivers and how to take advantage of them. Use clear, accessible materials and highlight success stories. 
    • Personalize outreach: Tailor communications to specific employee groups, emphasizing benefits that are most relevant to them (e.g., promoting maternity care waivers to younger employees).

By strategically applying cost-sharing waivers, employers can reduce long-term health plan costs, improve employee health outcomes, and enhance satisfaction...

 

  1. Promote Virtual Care
    • Waive cost-sharing for telemedicine services to provide easy access to primary care, urgent care, and specialist consultations, reducing unnecessary in-person visits. 

 

  1. Incentivize Use of Second Opinions
    • Eliminate cost-sharing for second opinions, particularly for high-cost procedures or surgeries, to help employees make more informed choices and avoid unnecessary care. 

 

  1. Monitor and Adjust
    • Review utilization and outcomes: Continuously assess how waivers are used and adjust based on employee needs and emerging trends in healthcare. 
    • Engage employees in feedback: Conduct surveys or focus groups to understand barriers and refine the program accordingly. 

 

By strategically applying cost-sharing waivers, employers can reduce long-term health plan costs, improve employee health outcomes, and enhance satisfaction with the benefits offered. The key is to align these waivers with high-value care, targeted needs, and effective communication. 

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